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Credit card guarantee
The credit card information you provide will with regards to accommodation be used towards the hotel as well as to ICS to guarantee your room reservation. In case of no-show, arrival after the reserved date or departure before the reserved date and cancellation, ICS or the hotel may charge your credit card with the amount corresponding to the full stay requested.
Payment is made directly to the hotel upon check-out.  

Hotel voucher
When ICS has received your accommodation form with complete credit card details you will receive a Hotel Voucher. You are kindly asked to check in advance that the reservation details on the voucher are in accordance with your wishes.

Possible changes must be addressed to ICS and not to the hotel
Such changes must always be made by letter, fax or e-mail. When changes have been accepted, a new voucher will be issued. Please make sure to present the new voucher at the hotel, as the old one will no longer be valid.

Group registration and group hotel reservation
For companies wishing to register groups, please contact the Congress Secretariat for special registration forms and further information. 

Cancellation Policy
Notification of changes and cancellation must be made in writing and mailed, faxed or e-mailed to the ICS A/S. An administration fee will be charged depending on the date the change or cancellation is received by ICS A/S.

Change fee - hotels
Change of hotel, guest, number of nights or dates: DKK 200,-

Hotel cancellation fees
Until 1 February 2009: DKK 200,-
Between 2 February - 15 March 2009: DKK 375,-
After 15 March 2009: Minimum rate for one night. ICS A/S reserves the right to charge for the full stay depending on the hotels' terms and conditions

Credit cannot be given for late arrivals or early departure. All refunds will be processed after the congress.

Danish College of General Practitioners Oester Farimagsgade 5 · P.O. Box 2099 · DK-1014 Copenhagen K · congress@dsam.dk